Contact Us
We’re Here to Help
At heythehow, we value our customers and are committed to providing a helpful and convenient shopping experience.
Whether you have questions about our Window Cleaning Robots, need assistance with an order, or require support after your purchase, we’re happy to hear from you.
Our customer support team is available to assist with your inquiries by email.
We look forward to helping you!
Get in Touch
Customer Service Email:
Official Website:
Brand Name:
heythehow
Company Name:
Fuzhou Meizhiyuan Technology Co., Ltd.
Business Address:
5th Floor, C023, Sanchuang Center, No. 199 Fuxing Avenue, Jin’an District, Fuzhou City, Fujian Province, China.
How Can We Help You?
We welcome inquiries regarding the following topics:
1. Order Inquiries
Need help with an existing order?
Please contact us if you have questions about order details, order status, payment confirmation, or other purchasing-related matters.
To help us locate your order, please include your order number in your email.
2. Product Questions
Interested in our Window Cleaning Robots?
If you have questions about product features, specifications, installation, operation, compatibility, or maintenance, feel free to contact us.
We will do our best to provide helpful information so you can make an informed purchasing decision.
3. Shipping and Delivery
Have questions about shipping or delivery?
Contact us for assistance with shipping information, delivery updates, or other order fulfillment concerns.
Please include your order number whenever possible.
4. Returns and Refunds
If you would like to request a return, exchange, or refund, please contact our customer service team.
Please provide your order number and a brief description of your request. Our team will guide you through the applicable procedures in accordance with our Return & Refund Policy.
For more information, please review our Return & Refund Policy on our website.
5. Technical and After-Sales Support
Need assistance with your Window Cleaning Robot after purchase?
We welcome questions about product operation, troubleshooting, maintenance, and other product-related concerns.
If possible, include your product model, order number, and a description of the issue so we can better understand your situation.
How to Contact Us
For faster assistance, please include the following information when contacting us:
Your full name
Your order number (if applicable)
The email address used for your purchase
The subject of your inquiry
A detailed description of your question or concern
Relevant photos or videos, if they help explain the issue
Email: [email protected]
Please do not include sensitive information such as passwords, full payment card numbers, or other unnecessary personal financial information in your email.
Customer Support
We aim to review and respond to customer inquiries as promptly as reasonably possible.
Response times may vary depending on the nature and complexity of your request and the volume of inquiries we receive.
Please make sure your contact email address is accurate so that we can respond to your message.
Business Information
For transparency, please find our business information below:
Brand: heythehow
Website: https://www.heythehow.com/
Legal Business Name: Fuzhou Meizhiyuan Technology Co., Ltd.
Registered Business Address:
5th Floor, C023, Sanchuang Center, No. 199 Fuxing Avenue, Jin’an District, Fuzhou City, Fujian Province, China.
Customer Service Email: [email protected]
Main Product Category: Window Cleaning Robot
Privacy and Customer Information
We respect your privacy and handle customer information in accordance with our Privacy Policy and applicable data protection laws.
Information you provide when contacting us will be used as reasonably necessary to respond to your inquiry, provide customer support, and address relevant order or product-related matters.
For additional information about how we collect, use, and protect personal information, please review our Privacy Policy.
Thank You for Contacting heythehow
Your feedback and questions are important to us.
Thank you for choosing heythehow. We appreciate your trust and look forward to providing you with a convenient shopping experience and helpful customer support.
heythehow – A Smarter Approach to Everyday Window Cleaning.
Contact us anytime at: [email protected]